Last updated: 30th January 2026
Fluence Communications (“I”, “me”, “my”) is committed to protecting your personal information and respecting your privacy. This policy explains what data I collect, why I collect it, and how it is used.
Who I am
Fluence Communications (sole trader)
Website: https://www.fluencecomms.co.uk
Email: sara@fluencecomms.co.uk
What personal data I collect
I may collect your name, email address, organisation (if provided), and any information you include in a message or enquiry.
How I collect your data
I collect personal data when you use a contact form on this website or email me directly.
Why I collect your data
To respond to enquiries, provide information about my services, deliver services requested, and keep basic records of business communications.
Lawful basis for processing
Legitimate interests (to run my business) and consent (where you actively provide information).
How long I keep your data
Personal data is kept only for as long as necessary. You may request deletion at any time.
Who I share your data with
I do not sell or rent personal data. Data may be processed by trusted service providers such as hosting, security, and performance services.
Cookies
This website uses essential cookies that are necessary for the website to function properly, maintain security, and ensure optimal performance.
With your consent, we also use analytics cookies to understand how visitors interact with the website. This helps us improve the site’s functionality and user experience. Analytics cookies do not identify you personally and are only used after consent has been given.
Your rights
You may request access, correction, or deletion of your data, object to processing, and complain to the UK ICO
Contact
For questions about this policy, email sara@fluencecomms.co.uk.
